Policies

Privacy Policy

We take your privacy very seriously and will not sell or distribute your personal information to any commercial third parties other than those required to process your order.

 

Shipping Policy

We offer standard 1-5 day shipping on all orders within the continental U.S.  Please contact us for rush shipping options.  On average, standard shipments take 2-3 business days to arrive.  Orders placed before 3pm Pacific (6pm Eastern) are usually shipped out the same day.  Within 24 hours of shipment, you will be emailed shipping confirmation, along with tracking information for your order.  In the unlikely event that there is a problem with your order fulfillment, you will be contacted within 24 business hours.  

Our shipping rates are as follows:

  • $3.00 for all orders up to $149.99 in value
  • $5.50 for orders between $150 and $299.99 in value
  • $7.00 for orders $300 and up

 

Sales Tax

As we are based in Washington state, we are required by law to charge 9.5% sales tax to all Washington residents.  

If you live in any other state, we will not charge you sales tax.  

 

Return Policy

We offer a 30-day full satisfaction guarantee.  If for any reason you are unsatisfied with your coin, please return it within 30 days of the original order date and we will issue you a full refund.  If you wish to return your order, please contact us at customerservice@silverdollarco.net and request an individual RA number and shipping return address.  

We also offer a Lifetime Authenticity Guarantee on all of our coins.  If, at any point in the future, you send one of our coins to a reputable third-party coin grading service (NGC, PCGS, or ICG) and it comes back as a fake, we will unconditionally issue you a full refund.  Rest assured that all of our coins have been professionally authenticated prior to sale.  

 

Questions?

Have any questions about our policies?  Please feel free to contact us at customerservice@silverdollarco.net 

We are more than happy to answer any questions you may have.  

 

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